Shipping & Delivery Policy


Introduction

At Hatikva, we specialize in crafting high-quality websites and digital solutions tailored to your business needs. As we deal in digital services and not physical products, our “shipping” refers to the delivery of digital assets and completed work.

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Delivery of Services

Digital Nature of Our Services: All our offerings — from website design and development to digital strategy consultations — are delivered electronically.

Project Timeline

Delivery timelines vary depending on the scope and complexity of your project. Estimated delivery schedules are clearly communicated during onboarding.

Staged Deliveries

For larger projects, we deliver work in phases (e.g., wireframes, prototypes, final build) to keep you informed and aligned throughout the process.

Final Delivery

Once all milestones are approved and the project is complete, we deliver the final website files, grant access to the live site, and provide any necessary documentation or training.

Turnaround Time

  • Standard Projects: 1–3 weeks depending on the requirements.
  • Custom Projects: 3–6 weeks or as per mutual agreement.

We always aim to meet or beat our committed delivery dates and will keep you updated on any changes or delays.

How We Deliver

All communication and file deliveries are handled via secure email, cloud sharing (e.g., Google Drive, Dropbox), or directly through our project management system.

For website deployment, we offer live server setup, hosting integration, and support during launch.

Revisions & Post-Delivery

Every Hatikva project includes a revision phase after delivery to ensure you’re fully satisfied.

Ongoing support and maintenance plans are available upon request.

Service Availability

We proudly work with clients worldwide. Since our services are digital, there are no geographic limitations or shipping fees.